Frequently Asked
Questions
Experience the true joy of professional club basketball. Find answers to our most common questions below.
Getting Started
4 questionsRegistration is simple — visit our Contact Us page and fill in the enquiry form, or give us a call at +1 840 841 25 69. One of our coaches will get back to you within 24 hours to discuss which program best suits you and walk you through the sign-up process.
We welcome players of all ages — from young juniors (as young as 6) right through to adult recreational players. Our Junior League is designed specifically for younger athletes, while our Masterclasses and Private Lessons are open to teens and adults at any skill level.
No prior experience is required. Our "Coaching for Everyone" group sessions are designed to be completely beginner-friendly, while our Masterclasses challenge more experienced players. We assess each new player individually to recommend the best starting point.
Bring comfortable athletic clothing, a good pair of basketball shoes, a water bottle, and a positive attitude! We provide all balls and equipment. If you have your own ball feel free to bring it, but it's not required.
Programs & Training
5 questionsWe offer three core programs: (1) Coaching for Everyone — group sessions open to all ages and skill levels, focused on fundamentals and team play; (2) Masterclasses — intensive clinics covering advanced techniques, game IQ, and leadership; and (3) Private Lessons — fully personalised one-on-one sessions tailored to your specific goals.
Group sessions typically run 2–3 times per week. Masterclasses are held as intensive weekend clinics throughout the season. Private lessons are scheduled flexibly around your availability — we work with you to find times that fit your routine.
We keep our group sizes intentionally small — usually between 8–14 players — so every athlete gets meaningful coaching time and individual attention. We believe quality over quantity is the key to real development.
Absolutely. We offer a free trial session for all new players so you can experience the coaching quality and community atmosphere before making any commitment. Just reach out through our Contact page to arrange yours.
Yes — we run programs throughout the year, though the schedule may vary slightly between seasons. We typically offer a Summer Intensive camp as well as regular in-season and off-season training. Check our Events page or contact us for the current schedule.
Payments & Membership
4 questionsWe accept all major credit and debit cards, bank transfers, and PayPal. Payments can be made per session, monthly, or for a full season upfront — with a discount available for seasonal payments. Our donation form also accepts Stripe and PayPal for one-time or recurring support.
Yes — you can switch programs at any time. If you started in group sessions and want to move to private lessons, or vice versa, just let your coach know and we'll arrange the transfer. Any unused credit from a previous payment plan will be applied to your new arrangement.
We understand that circumstances change. Refunds are available for sessions cancelled at least 48 hours in advance. Seasonal packages are partially refundable on a pro-rated basis within the first 30 days. Please contact us directly and we will always try to find a fair solution.
Yes — we believe no talented player should be held back by financial constraints. We have a limited number of scholarship places available each season, funded in part by our generous donors and sponsors. Contact us confidentially to discuss eligibility and availability.
General
5 questionsOur sessions are held at partner courts and facilities across North Carolina. The primary location details are shared upon registration. We are based in NC and serve players from across the region including Raleigh, Durham, Cary, and surrounding areas.
It means our coaching philosophy is grounded in values like integrity, respect, perseverance, and community — principles drawn from faith. Sessions may open with a brief reflection or motivational message, but players of all backgrounds are warmly welcomed. We focus on character development alongside athletic training.
For certain professional arrangements, sponsorships, and partnership agreements we are happy to sign an NDA. Please reach out to our management team directly via the Contact page to discuss the specifics of your situation.
Follow us on social media (Facebook, Instagram, and Twitter) for the latest updates, game highlights, and event announcements. You can also check our Events page on this website or subscribe to our email newsletter by contacting us directly.
We're happy to help! Reach out via our Contact page, email us at info@rootedinfaithnc.org, or call us at +1 840 841 25 69. We aim to respond to all enquiries within one business day.
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Whether you're a first-time player or a seasoned competitor, there's a place for you on our court.
